Our Policy

  • Due to COVID19 and self production please allow up to 7-10 business days for shipment to be made. All items are handmade with care and must cure for at least 3-5 days before shipment is processed.

  • All sales are final and non-refundable excluding damaged goods that can be replaced for the same candle at no cost to the buyer.

  • Should damage occur, pictures of the damaged goods should be forwarded to the Higher Vibez email account at tiffanie.jackson@highervibezcandles.com so that replacement arrangements can be made.